Shipping & Delivery Policy
The International Journal of Science and Research (IJSR) is committed to providing a seamless experience for authors, members, and subscribers who request certificates of publication. This Shipping & Delivery Policy outlines the terms and procedures related to the shipment and delivery of such items ordered via www.ijsr.net.
Scope of Policy
This policy applies to all physical products ordered through the International Journal of Science and Research (IJSR) website, including but not limited to:
- Hard copies of certificates of publication and Journal Cover.
- Printed editions of the journal (Not Applicable).
Digital products, such as PDFs of published articles or online access to journal content, are not subject to this policy as they are delivered electronically via email or the International Journal of Science and Research (IJSR) website.
Order Processing
- Processing Time: Orders for physical items are typically processed within 5–7 weeks from the date of confirmation of payment and order placement, unless otherwise specified.
- Order Confirmation: Upon successful submission of an order, customers will receive an email confirmation containing order details and an estimated processing timeline.
- Delays: International Journal of Science and Research (IJSR) reserves the right to extend processing times in cases of high demand, holidays, or unforeseen circumstances. Customers will be notified via email if delays occur.
Shipping Methods and Delivery Timeline
- Shipping Partners: International Journal of Science and Research (IJSR) collaborates with trusted postal and courier services (e.g., India Post or other regional carriers) to ensure reliable delivery. The specific shipping method will depend on the destination and availability at the time of dispatch.
- Domestic Shipping (India): Delivery within India typically takes approximately 1 week from the date of dispatch, depending on the location.
- International Shipping: Delivery to international destinations may take 15–30 business days from the date of dispatch, subject to customs clearance and local postal service efficiency.
- Tracking: Where available, a tracking number will be provided via email once the item has been dispatched.
Shipping Charges
- Cost: Shipping fees are calculated based on the weight of the item, destination, and chosen shipping method. These charges are displayed here https://www.ijsr.net/certificate.php
- Free Shipping: International Journal of Science and Research (IJSR) may offer free shipping for specific items or as part of promotional campaigns. Such offers will be clearly indicated on the website.
- Customs and Duties: For international orders, recipients are responsible for any applicable customs duties, taxes, or import fees imposed by their country. International Journal of Science and Research (IJSR) is not liable for these additional costs.
Delivery Conditions
- Accurate Information: Customers are responsible for providing complete and accurate shipping details (e.g., full name, address, and contact number) at the time of order placement. International Journal of Science and Research (IJSR) is not responsible for delays or non-delivery due to incorrect or incomplete information.
- Failed Delivery: If an item is returned to International Journal of Science and Research (IJSR) due to an incorrect address, refusal by the recipient, or failure to claim the package, the customer may be required to cover additional shipping costs for reshipment.
- Lost or Damaged Items: In the rare event that an item is lost or arrives damaged, customers must notify International Journal of Science and Research (IJSR) within 7 days of the expected delivery date or receipt. International Journal of Science and Research (IJSR) will investigate and, if deemed appropriate, provide a replacement, subject to verification.
Order Cancellation and Refunds
- Cancellation: Orders may be canceled prior to dispatch by contacting International Journal of Science and Research (IJSR) support at editor@ijsr.net. Once an item has been shipped, cancellation is no longer possible.
- Refunds: Refunds for shipping charges will not be issued unless the error is attributable to International Journal of Science and Research (IJSR) (e.g., shipment of an incorrect item). Refer to our Terms & Conditions for additional refund policies.
Contact Us
- Shipping Partners: International Journal of Science and Research (IJSR) collaborates with trusted postal and courier services (e.g., India Post or other regional carriers) to ensure reliable delivery. The specific shipping method will depend on the destination and availability at the time of dispatch.
- Domestic Shipping (India): Delivery within India typically takes approximately 1 week from the date of dispatch, depending on the location.
- International Shipping: Delivery to international destinations may take 15–30 business days from the date of dispatch, subject to customs clearance and local postal service efficiency.
- Tracking: Where available, a tracking number will be provided via email once the item has been dispatched.
Shipping Charges
- Cost: Shipping fees are calculated based on the weight of the item, destination, and chosen shipping method. These charges are displayed here https://www.ijsr.net/certificate.php
- Free Shipping: International Journal of Science and Research (IJSR) may offer free shipping for specific items or as part of promotional campaigns. Such offers will be clearly indicated on the website.
- Customs and Duties: For international orders, recipients are responsible for any applicable customs duties, taxes, or import fees imposed by their country. International Journal of Science and Research (IJSR) is not liable for these additional costs.
Delivery Conditions
- Accurate Information: Customers are responsible for providing complete and accurate shipping details (e.g., full name, address, and contact number) at the time of order placement. International Journal of Science and Research (IJSR) is not responsible for delays or non-delivery due to incorrect or incomplete information.
- Failed Delivery: If an item is returned to International Journal of Science and Research (IJSR) due to an incorrect address, refusal by the recipient, or failure to claim the package, the customer may be required to cover additional shipping costs for reshipment.
- Lost or Damaged Items: In the rare event that an item is lost or arrives damaged, customers must notify International Journal of Science and Research (IJSR) within 7 days of the expected delivery date or receipt. International Journal of Science and Research (IJSR) will investigate and, if deemed appropriate, provide a replacement, subject to verification.
Order Cancellation and Refunds
- Cancellation: Orders may be canceled prior to dispatch by contacting International Journal of Science and Research (IJSR) support at editor@ijsr.net. Once an item has been shipped, cancellation is no longer possible.
- Refunds: Refunds for shipping charges will not be issued unless the error is attributable to International Journal of Science and Research (IJSR) (e.g., shipment of an incorrect item). Refer to our Terms & Conditions for additional refund policies.
Contact Us
- Accurate Information: Customers are responsible for providing complete and accurate shipping details (e.g., full name, address, and contact number) at the time of order placement. International Journal of Science and Research (IJSR) is not responsible for delays or non-delivery due to incorrect or incomplete information.
- Failed Delivery: If an item is returned to International Journal of Science and Research (IJSR) due to an incorrect address, refusal by the recipient, or failure to claim the package, the customer may be required to cover additional shipping costs for reshipment.
- Lost or Damaged Items: In the rare event that an item is lost or arrives damaged, customers must notify International Journal of Science and Research (IJSR) within 7 days of the expected delivery date or receipt. International Journal of Science and Research (IJSR) will investigate and, if deemed appropriate, provide a replacement, subject to verification.
Order Cancellation and Refunds
- Cancellation: Orders may be canceled prior to dispatch by contacting International Journal of Science and Research (IJSR) support at editor@ijsr.net. Once an item has been shipped, cancellation is no longer possible.
- Refunds: Refunds for shipping charges will not be issued unless the error is attributable to International Journal of Science and Research (IJSR) (e.g., shipment of an incorrect item). Refer to our Terms & Conditions for additional refund policies.
Contact Us
For inquiries related to shipping, delivery status, or this policy, please reach out to us at editor@ijsr.net. We aim to respond to all queries within 2–3 business days.
Policy Updates
International Journal of Science and Research (IJSR) reserves the right to modify this Shipping & Delivery Policy at any time. Updates will be posted on www.ijsr.net, and the effective date will be revised accordingly. Members are encouraged to review this policy prior to placing an order.
Regards,
Editorial Team, International Journal of Science and Research (IJSR)